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For support, please refer to these options:

  • Use the Live-support button to the left.
    (if offline please leave a detailed message and we will email you back shortly)

  • Send us an email by clicking here.

For export-plugins, please see this page.

 

Signcut offers unsurpassed customer support options. Our support center is staffed by industry experts, not just customer service agents. All of our agents have been professionals in the industry for years.

All customers have access to our web support 24/7 by utilizing our website ticket system accessible via email at support@signcutusa.com

Additionally we staff our live support desk between the hours of 9:00am - 5:00pm US CST Should a live support agent be unavailable or busy assisting others you may leave a detailed message and we will return your message via email as soon as possible during our normal business hours generally within 4 hours but not longer than 24 hours in most cases. 

You may also utilize our industry partnership with Signforums.com to discuss techniques and tips with other Signcut users.

Depending on your initial purchase you may also have access to our advanced support options

Guaranteed Setup with Remote Assistance

Priority Telephone Callback Support

Downloadable PDF and Video Tutorials

We also staff our Live Support Desk after hours on weekends and holidays on an as available basis.

Should you need Priority Support with a guaranteed callback within 4 hours you are welcome to purchase a support ticket here
  and we will tag your inquiry as a priority.

 Please be sure to leave a contact number and a description of the nature of your problem so we may route your request for help to the appropriate technician.

 

For Sales Questions you may utilize our sales line  (251) 272-1640 this is not a support number any support issues will need to use the options above.


 

Productivity Tips

Signcut Productivity pro has implemented the most advanced system of weedlines in the latest release. It includes tools for both interactive and automatic weedlines. This decrease the amount of time setting up a job to cut and increase your productivity when actually weeding.