 For support, please refer to these options:
Use our free support portal
*http://signcut.zendesk.com/ * Use the Live-support button at the top of this page. Live support is only available when our Techs are not busy assisting other customers. (if offline please leave a detailed message and we will email you back shortly)
Signcut
offers unsurpassed customer support options. Our support center is
staffed by industry experts, not just customer service agents. All of
our agents have been professionals in the industry for years.
All
customers have access to our web support 24/7 by utilizing our website
ticket system accessible via http://signcutusa.zendesk.com/
Additionally
we staff our live support desk between the hours of 9:00am - 5:00pm US
CST Should a live support agent be unavailable or busy assisting others
you may leave a detailed message and we will return your message via
email as soon as possible during our normal business hours generally
within 4 hours but not longer than 24 hours in most cases.
You may also utilize our industry partnership with Signforums.com to discuss techniques and tips with other SignCut users.
Depending on your initial purchase you may also have access to our advanced support options
Guaranteed Setup with Remote Assistance
Priority Telephone Callback Support
We also staff our Live Support Desk after hours on weekends and holidays on an as available basis. For Sales Questions you may utilize our sales line (251) 865-7604 this is not a support number any support issues will need to use the options above.
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