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For support, please refer to these options:
- Use the Live-support button to the left.
(if offline please leave a detailed message and we will email you back shortly)
- Send us an email by clicking here.
For export-plugins, please see this page. Signcut offers unsurpassed customer support options. Our support
center is staffed by industry experts, not just customer service
agents. All of our agents have been professionals in the industry for
years. All customers have access to our web support 24/7 by utilizing our website ticket system accessible via email at support@signcutusa.com Additionally
we staff our live support desk between the hours of 9:00am - 5:00pm US
CST Should a live support agent be unavailable or busy assisting others
you may leave a detailed message and we will return your message via
email as soon as possible during our normal
business hours generally within 4 hours but not longer than 24 hours in most cases. You may also utilize our industry partnership with Signforums.com to discuss techniques and tips with other Signcut users. Depending on your initial purchase you may also have access to our advanced support options Guaranteed Setup with Remote Assistance Priority Telephone Callback Support Downloadable PDF and Video Tutorials We also staff our Live Support Desk after hours on weekends and
holidays on an as available basis. Should you need Priority Support
with a guaranteed callback within 4 hours you are welcome to purchase a
support ticket here
and we will tag your inquiry as a priority. Please be sure to leave a contact number and a description of the nature of your problem so we may route your request for help to the appropriate technician. For Sales Questions you may utilize our sales line (251) 272-1640 this is not a support number any support issues will need to use the options above.
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